Privacy Policy

RAYVAG VAGON SAN. VE TİC. A.Ş.

This policy summarizes how RAYVAG Vagon Sanayi ve Ticaret A.Ş. (“RAYVAG,” “we”) handles your personal data when you visit the rayvag.com.tr website and contact us through the site. We process your personal data as the data controller under the Law on the Protection of Personal Data No. 6698 (“KVKK”).

This page serves as a summary and guide. Detailed information regarding what data we process, for what purposes, and on what legal grounds, as well as to whom we disclose the data and how long we retain it, is provided on our [KVKK Information Notice](https://rayvag.com.tr/anasayfa/kvkk-aydinlatma-metni/) page.

1. SCOPE OF THIS POLICY

This policy applies to all Turkish and English pages on rayvag.com.tr. Third-party services linked to from our site or embedded on our pages are subject to their own privacy policies; these services are listed separately below.

–[Cookie Policy](/legal/cookie-policy/): Cookies used on the site and how to manage your cookie preferences.

– [Data Subject Request Form](/legal/kvkk-request-form/): A request form for exercising your rights under Article 11 of the KVKK.

– [Employee Privacy Notice](/homepage/kvkk-privacy-notice/): A separate privacy notice for our employees.

You can also access all of these texts on the [Legal Texts](/yasal/) page.

2. WHAT DATA DO WE COLLECT ON THE SITE

Our website does not have sections for membership, comments, newsletters, e-commerce, or online payments. We do not use analytics tools that track visitor behavior or tracking tools for advertising or marketing purposes (e.g., Google Analytics, Meta Pixel). Personal data collected through the website and communications conducted via the website is processed solely through the following methods.

• Contact Form

The form on the Contact page requires your first and last name, email address, and subject; the message and file attachment fields are optional. We use this information to respond to your request and to conduct business negotiations and technical correspondence. Checking the box on the form indicates that you have read the KVKK Information Notice; it does not constitute a declaration of explicit consent.

Form submissions [are forwarded to the info@rayvag.com.tr email address / and are also stored in the site’s database].

• Email and Phone

When you send an email to info@rayvag.com.tr or call us, the contact information and content of your correspondence will be processed to fulfill your request regarding freight car maintenance and repair, periodic inspections, manufacturing, wheel sets, and ECM services.

• Technical Specifications

When you visit our website, your browser sends your IP address, browser and device information, and the time of the request to the server so that the page can be displayed. When Google services embedded in our pages are loaded, this technical data is also transmitted to Google (see the “Embedded Content and Third-Party Services” section).

• Cookies

The cookies set by our website (first-party cookies) are intended to remember your language preference and cookie preferences. Embedded Google services may set their own cookies. Details can be found on our [Cookie Policy](/legal/cookie-policy/) page.

3. INFORMATION WE ASK THAT YOU NOT SHARE IN THE FORM OR VIA EMAIL

We do not need any special category personal data listed in Article 6 of the KVKK (e.g., health data, religious beliefs, criminal convictions, biometric data) to respond to your request. We kindly ask that you do not include such data in your message or in any attached files.

We do not accept job applications through our website. You can apply for our open positions through [our company profile on kariyer.net](https://www.kariyer.net/firma-profil/rayvag-vagon-157760-82478).

4. EMBEDDED CONTENT AND THIRD-PARTY SERVICES

Some of our pages include content and services provided by Google. When these services are loaded, your browser connects directly to Google’s servers; your IP address and browser information are transmitted to Google, and Google cookies may be placed on your browser.

| Service | Location on the site | Function | Provider |

• Google Maps | Home, About Us, Contact | Embedded map showing the location of our facility
• YouTube | Media Gallery | Promotional Video | Google (YouTube)
• Google Fonts | All pages | Fonts on pages (Google)
• Google reCAPTCHA | Contact Form | Protects the form against automated (spam) submissions (Google)

Google processes this data in accordance with its privacy policy: [Google Privacy Policy](https://policies.google.com/privacy).

Our [Cookie Policy](/legal/cookie-policy/) explains when these services are loaded and how they can be blocked.

5. LINKS TO OTHER WEBSITES

Our website contains links to our LinkedIn, Facebook, Instagram, and YouTube accounts, as well as our company profile on kariyer.net. These icons and links are merely links; no data is sent to these platforms unless you click on them. The embedded YouTube video in the Media Gallery is an exception to this rule; this service is explained in the “Embedded Content and Third-Party Services” section above. When you follow a link, that site’s own privacy policy and privacy notice apply.

6. HOW WE USE DATA, WITH WHOM WE SHARE IT, AND HOW LONG WE STORE IT

We use your personal data solely for the purpose for which it was collected. Your data may be transferred to Google for website hosting and embedded services, to authorized public institutions and organizations when required by our legal obligations, and to our legal and financial advisors when necessary. The categories of recipients, the purposes of the transfers, and the mechanism for cross-border transfers are outlined in the KVKK Information Notice.

Our group company in Eskişehir, Rayvag ES Rail Systems Industry and Trade Ltd. Co., is a separate data controller with respect to its own operations.

We retain your data for as long as necessary to fulfill the purpose of processing and for the periods specified by law. Once this period expires, we dispose of the data by deleting, destroying, or anonymizing it. Retention periods by data category are outlined in the KVKK Information Notice.

7. DATA SECURITY

The connection between our website and your browser is encrypted using HTTPS; the information you submit via the form is transmitted over this encrypted connection.

Data transmission over the Internet is never completely secure. If you would like to share confidential commercial or technical documents via encrypted email or a separate secure transmission method instead of using the form, please contact us in advance.

8. CHILDREN

Our website is intended for commercial transactions related to freight car services; it does not offer content or services directed at children. We do not knowingly collect personal data from individuals under the age of 18.

9. YOUR RIGHTS AND WAYS TO FILE A CLAIM

Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the right to learn whether your personal data is being processed, to request information, to request the correction of incomplete or incorrectly processed data, to request its erasure or destruction under Article 7 of the KVKK, and to request compensation for damages. A complete list of your rights, the procedures for submitting requests, and response times are set forth in the KVKK Information Notice.

You can submit your request using the Data Subject Request Form.

Data Subject Request Form → /legal/kvkk-request-form/

KVKK Privacy Notice → /legal/kvkk-privacy-notice/

9. CHANGES IN POLICY

We update this policy when we begin using a new service, form, or cookie on our website, or when regulations change. We publish the updated text on this page and update the “Last Updated” date.

In the event of any discrepancy between the Turkish and English texts, the Turkish text shall prevail.

10. CONTACT US

If you have any questions about this policy or your personal data:

Title: RAYVAG Vagon Sanayi ve Ticaret A.Ş.

Adresse: Acıdere OSB Mahallesi, Hacı Sabancı OSB, OSB Celal Bayar Bulvarı No:28, Sarıçam / Adana

E-mail: info@rayvag.com.tr

KEP Address: rayvag@hs02.kep.tr

Phone: +90 322 394 50 80 · +90 850 346 79 84

MERSİS No: 0734058146400013

Tax ID Number: 7340581464