KVKK Information Text

RAYVAG WAGON INDUSTRY AND TRADE INC.

INFORMATION TEXT ON THE PROCESSING OF PERSONAL DATA

Personal Data Protection Law No. 6698 came into force after being published in the Official Gazette No. 29677 dated 07.04.2016. The Law, which was prepared by taking into account international documents, comparative law practices and the needs of our country, aims to process and protect personal data at contemporary standards. In this context, the purpose of the Law is; It regulates the conditions for processing personal data, the protection of fundamental rights and freedoms of individuals in the processing of personal data, and the obligations and procedures and principles to be followed by real and legal persons who process personal data.

Our company is obliged to comply with the Personal Data Protection Law No. 6698 and all personal data processed during its activity processes are within the scope of this law.

Rayvag Wagon Industry and Trade Inc. As, we act as the data controller and take the necessary measures to protect personal data.

General Principles in Processing Personal Data

Our company complies with the general principles set forth by Law No. 6698 in the processing of personal data. Our general principles in processing personal data are as follows;

  • Complying with the law and the rules of honesty,
  • Being accurate and up to date when necessary,
  • Processing for specific, clear and legitimate purposes,
  • Being related to the purpose for which they are processed, being limited and proportionate,
  • Storage for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed.

Although your personal data may vary depending on the service, product or commercial activity provided by our Company, it may be collected by automatic or non-automatic methods through our Company’s and member businesses’ offices, branches, dealers, call center, website, social media channels, mobile applications and similar. It can be collected verbally, in writing or electronically.

In addition, your personal data may be processed when you call our call center with the intention of using our Company’s services, visit our website, or attend training, seminars, organizations and meetings organized by our company.

Legal Reason for Collecting Personal Data

Your personal data is obtained in all kinds of verbal, written or electronic media, in order to be able to offer the products and services we offer by the Company within the determined legal framework, in line with the purposes stated above, and in this context, to ensure that our Company can fully and accurately fulfill its contractual and legal responsibilities. Your personal data collected for this legal reason can be processed and transferred for the purposes specified in this text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.

Personal data, by our company;

  • Improving the services offered, developing new services and providing information about them,
  • Commercial electronic message approval for existing customers and prospective customers; Promotion and marketing of campaigns and services,
  • Resolving customer problems and complaints,
  • Conducting statistical evaluations and market research,
  • Determining and implementing the company’s commercial and business strategies,
  • Managing relationships with member businesses and business partners,
  • Follow-up of accounting and payment transactions,
  • Legal processes and compliance with legislation,
  • Answering information requests from administrative and judicial authorities,
  • Planning internal reporting and business development activities
    Performing financial controls and reporting and making legal notifications,
  • Managing internal control and audit activities,
  • Ensuring information and transaction security and preventing malicious use,
  • It is used to make the necessary arrangements to ensure that the processed data is up-to-date and accurate and to carry out activities related to all these processes.

Transfer of Processed Personal Data

Our company shares your personal data with our domestic and international business partners, banks, financial institutions, independent auditing institutions, etc. It can be shared with persons and institutions permitted by the Law on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions and other legislative provisions. Stored data can be transferred within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVK Law.

Records and documents regarding the transactions carried out by our company with its customers are required to be kept for a certain period of time within the scope of legal regulations, and if you wish to delete your personal data, your request can be fulfilled until the end of the period determined by the legal regulations, during this period your personal data will not be processed except for the obligations arising from legal regulations and will not be processed by third parties. It will not be shared with individuals.

Rights of the Personal Data Owner Listed in Article 11 of the Personal Data Protection Law

As personal data owners, if you submit your requests regarding your rights to our Company using the methods set out below in this Information Text, our Company will finalize the request without any fee within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged. In this context, personal data owners;

  • Learning whether personal data is processed or not,
  • Requesting information if personal data has been processed,
  • Learning the purpose of processing personal data and whether they are used for their intended purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of the KVK Law and other relevant laws, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,

In case of damage due to unlawful processing of personal data, they have the right to request compensation for the damage.

In accordance with the 1st paragraph of Article 13 of the KVK Law, you can submit your request to exercise your above-mentioned rights to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing, in accordance with the KVK Law. In this context, the channels and procedures through which you can submit your application in writing to our Company within the scope of Article 11 of the KVK Law are explained below.

In order to exercise your above-mentioned rights, you can submit your request via the form at https://rayvag.com.tr/kvkk-aydinlatma-metni, which includes the necessary information to identify you and other requested information, as well as your explanations regarding your right to exercise the rights specified in Article 11 of the KVK Law. By filling out the form, you can personally deliver a signed copy of the form to the address “Adana Hacı Sabancı Organized Industrial Zone OSB Celal Bayar Bulvarı No 28, Sarıçam, 01400” along with documents proving your identity, send it by registered mail, send it via a notary public or other methods specified in the KVK Law. or send the relevant form to rayvag@hs02.kep.tr with a secure electronic signature. ind

It is of great importance to us to inform you about our services and products and to receive your opinions and suggestions.

Contact Us

Therefore, we ask you to contact us for any questions, comments and suggestions. By communicating with you directly, we can jointly develop the most suitable solutions for your needs and further improve our quality and services.

Our Policies